renting property
Our Service
We aim to make sure that residential property letting maximises
benefits to the landlord and tenant in a worry free relationship.
As an independent Agency we can provide the type of personal
service that this warrants.
We treat every property as if it were our own home, by amongst
many other things:-
Matching suitable properties to tenants and vice- versa.
Manoeuvre through complex legislation affecting property letting.
Deal immediately with any unforeseeable events which always
occur - before, during and after occupation.
Make regular visits to check on the state of the property.
Negotiate terms of tenancy, ensuring any special requirements
(e.g. pets) are agreed by all parties prior to contracts being
signed.
Above all, our service is based around one principle:-
Complimentary Terms and Conditions
The following are complimentary to the terms and conditions
as laid out in the Shorthold Tenancy Agreement and are not
exhaustive. They do not take precedence over the Agreement
itself and are meant only as a guide.
If you decide to change the property in any way (e.g erect
shelves, paint the property or lay carpet) you must consult
Twelvetrees Accommodation Agency. Similarly, if you decide
you want to put a picture on the wall and need to insert a
nail you will need to consult Twelvetrees Accommodation Agency.
Any unauthorised changes may be rectified at the tenant's
expense.
Please note that your deposit and one months rent in advance
will be placed in our "Clients Call Account" and
will not be accumulating interest.
If you decide to vacate the property one months notice is
required on the 5th month of the expiry date of the 6th month
assured shorthold tenancy agreement. In the event of the tenant
wishing to terminate the agreement before the expiry date
of the tenancy - deposits and/or months in advance rent will
be retained.
On satisfactory completion of the tenancy the deposit will
be returned one month after vacation of property, or as soon
as proof is provided that all outstanding bills have been
paid to date of vacation of property and providing that no
rectifications to the property have to be made.
After inspection has been carried out by Twelvetrees Accommodation
Agency - a second inspection will be carried out by the Landlord
or Landlady who will agree the release of the rental deposit.
If any part of the rent is in arrears for more than 21 days
whether formally demanded or not or there is any breach of
the tenant's obligations under the lease the landlord may
re-enter the premises and thereupon the tenancy created by
this lease will determine, but without prejudice to any other
rights and remedies of the landlord.
Rent Review
The landlord and Twelvetrees Accommodation Agency reserve
the right to review the rental when a new agreement is to
be raised. Twelvetrees Accommodation Agency will always ensure
that the rent to be paid is a fair sum for both the landlord
and tenant.
Council tax, electric, gas, telephone etc to be paid by the
tenant exclusive of rents payable to Twelvetrees Accommodation
Agency.
Should the accommodation become totally uninhabitable due
to defect, the landlord is responsible for repair and for
finding equivalent alternative accommodation for the tenant
for up to but not more than one calendar month from the tenancy
date. The tenant will be responsible for removal expenses.
Repossession by mortgagee
Should the property be repossessed by the mortgagee(building
society or bank etc) due to the landlords mis demeanours,
Twelvetrees Accommodation Agency will try to negotiate a reasonable
length of time for the tenancy to continue and help find suitable
alternative accommodation. (NB this is usually acceptable
to mortgagees). Twelvetrees Accommodation Agency accept no
responsibility to the tenant should this occur.
At the discretion of Twelvetrees Accommodation Agency the
tenant may be asked to provide a surety for the rent.
It is the tenants responsibility to keep the property in
a clean and reasonable state - including driveways, paths,
gardens and out houses.
The tenants must ensure that the garden is orderly maintained
and that the grass is cut regularly.
Please ensure that when having a bath or shower condensation
is released by opening windows.
Any electrical appliances that the landlord leaves in the
property will be the tenants responsibility to repair unless
specifically agreed in advance by the landlord. Annual checks
remain the responsibility of the landlord.
Carpet stains can be very costly to the tenant if not dealt
with correctly (it may result in replacement of the carpets).
Any stain of carpets should be notified to Twelvetrees Accommodation
Agency immediately. Twelvetrees Accommodation Agency and the
tenant will then agree the best approach to removing the stain.
Please note item in Assured Shorthold Tenancy Unfurnished
Dwelling
(5) To keep in good and complete repair order and condition
(damage by accidental fire only excepted) the interior of
the Property and the painting, papering and decoration thereof
and the fixtures and fittings and appliances therein (except
installations and things which the Landlord is liable hereunder
or by law to repair).
Please note item in Assured Shorthold Tenancy Furnished Dwelling.
(d) Preserve the Fixtures, Furniture and Effects from being
destroyed or damaged and not remove any of them from the Property.
(e) Yield up the Property at the end of the tenancy in the
same clean state and condition as it was in the beginning
of the tenancy and make good, pay for repair of, or replace
all such items of the Fixtures, Furniture and Effects as shall
be broken lost damaged or destroyed during the tenancy (reasonable
wear and damage by fire excepted)
(f) Leave the furniture and effects at the end of the tenancy
in the rooms or places in which they were at the beginning
of the tenancy.
On vacation the following must be adhered to:-
Carpets left in a clean state.
Kitchen lino washed.
General cleaning of property.
Cooker cleaned.
Fridge/freezer cleaned and electricity switched off.
Kitchen cupboard cleaned.
Window seals should be clean and not left with black condensation.
Final cutting of grass.
Windows to be cleaned.
If items are left in the property i.e beds, wardrobes etc
- Twelvetrees Accommodation will remove these items and deduct
the removal from the rental deposit.
If the items in section 17 are not carried out we reserve
the right for our cleaner to clean the property (at a rate
of £5.00 an hour) plus removal of items making a deduction
from rental deposit
All keys (doors, garage, windows etc) must be returned at
the end of the tenancy. Missing keys will be subject to a
charge to replace.
TV License fee and land telephone fees are the responsibility
of the tenant
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