All Hound Wellington Boots come with a one year warranty. Please make sure you keep a copy of your proof of purchase as this will be required to validate any claim within the one year period.

Please note that this warranty only covers items purchased from our website and authorised retailers. Items purchased from third party non-authorised Hound retailers are not valid for our one year warranty.

Our one year warranty covers the product specifically for manufacturing defects, however this is subject to reasonable wear and tear and does not cover misuse of the product, which includes, but is not limited to:

  • Deterioration of colour through UV exposure
  • Staining
  • Heat damage
  • Chemical damage
  • Damage caused by improper usage

Due to the manufacturing process used for Hound Wellington Boots, which includes vulcanisation, it is not possible to repair and re-vulcanise our rubber boots.  This also applies to the repair of any moving parts such as zips and straps.

In the event that your footwear product is defective please return it to the retailer that you initially purchased them from.

If you purchased your boots via this website (wellingtons.com). please visit the returns page for information on the returns process.